Live-tweeting: from joy to disasters

Undoubtedly one of the great features of Twitter is the ability to live-tweet something happening right now. Today we regularly see journalists live-tweeting from press conferences and, increasingly, the courtroom depending on which jurisdiction they operate in. People live-tweet from conferences and sports clubs like Port Adelaide Football Club live-tweet their matches (in this case using…

6 things I dig about Hootsuite

This is a Social Media 101 post I can still recall the day I started using Hootsuite. It was late 2009 and I was working for the South Australian Tourism Commission. I was Digital Content Manager at that time, mainly charged with editing websitesand managing a database team. But I also had the opportunity to…

How I keep up with ALL THE TWEETS

I follow more than 7,000 people on Twitter so one of the questions I often encounter is “how do you keep up with so many Twitter connections?” The quick answer is: I don’t. When you’ve got a large Twitter network it’s important to give away the notion of ‘catching up’ on tweets and to focus…

Hashtags can mean #business

Twitter without hashtags would be like cake without sugar – less palatable and a whole lot less fun. Hashtags help you cut a swathe through your tweetstream to follow the topics that matter to you and as a result, discover people that will interest you. [If you’re a Twitter newbie, you might want to read…

10 reasons for using Twitter

Recently, I was invited to talk to a retiree group about social media. They were a lovely, inquisitive bunch, seriously pondering whether social media might offer something to them. It was one of those presentations which reaffirmed my appreciation for Twitter in particular. This happens whenever I explain why I like Twitter so much. So…

Is the new Twitter a mirror image of the old?

Social media is a competitive space. Our favourite platforms, like Facebook and Twitter, are continually working to keep us engaged and loyal. They’re also looking for more ways to monetise their platforms. That’s why they regularly change their user interfaces and service offerings. Twitter.com has changed again, this time to quite a marked new layout….

Twitter 101 series: conference hashtags

This read is for those who are new to Twitter or new to Twitter hashtags … You might have attended a conference recently, where other attendees were tweeting. Did you feel left out? Did you wonder what was going on? If you haven’t delved into Twitter yet, it can be difficult to understand the attraction…

The Twitter 101 Everyone Thinks I’ve Written

I often receive tweets asking about my Twitter 101 blog post. The thing is, I haven’t actually written a Twitter 101 post. So you can consider this my ‘cheat’ and shortcut. In previous posts, I have outlined some Twitter tips for newbies, and touched on some principles of etiquette that I think are nice to…

Ban social media? What a riot.

Someone is murdered with a hammer. Do we ban hammers? No, we can’t because there’s these things called nails and these things called houses that shelter us, so we kind of need hammers to be available. Someone is run over by a train. Do we ban trains? Sorry, we can’t.  Public transport must continue apace…

Who owns your social media account?

Recently I blogged about why your boss should allow you to use social media in the workplace. This has a lot of advantages (read my previous blog to find out why). But what happens when your workplace not only allows you to use social media, but requests that you use it? Take this to the…