New social terms wanted! #sosheterm

Official dictionaries regularly add new words in order to keep up with our changing language. Often these have taken shape on social media platforms. The Oxford Dictionary language reference site recently added ‘bae’, ‘selfie stick’ and ‘cyberwarrior’. It was thrilling to see the term ‘concern troll’ listed on the site too because I’ve been thinking…

Two tips for personal branding + social media

I can’t believe I haven’t blogged on this before. I often get asked to speak about personal branding, I’ve given a few university lectures on the topic and also include it in my individual coaching sessions. So here goes …  For some of you, personal branding + social media may sound like bullsh*t. The concept…

Dude! Where’s my plain language?

 There’s lots of reasons to like Don Watson. My main reason? He’s a great writer. He’s well known for being speechwriter to former Australian PM Paul Keating (and wrote a marvellous book on Keating called Confessions of a Bleeding Heart). He’s also the author of two books much-loved in my circles: Weasel Words (Contemporary Clichés,…

How to Recognise the Signs of Venting

It seems you can’t switch on commercial TV without seeing an advertisement discussing the signs of ageing. Stuff the signs of ageing! They’re written all over our face for everyone to see. I’m more interested in the ‘signs of venting’, which are more difficult to recognise and which can lead you into trouble. So, what…

The perfect social media manager

A lot of blogs have been written about the ‘perfect social media manager’ or, as often called these days, ‘community manager’. Social Media Today wrote about “What Makes an Exceptional Social Media Manager” and there are some great traits listed on this blog by Powerhouse USA (an older post, but still valid). As social media…

Why bosses shouldn’t ban social media

Are you ‘allowed’ to use social media during working hours? Does your boss frown down on Facebook or tantrum over tweeting? It’s an interesting issue in this so-called social media age, when many of us have smartphones in our backpocket or sit in front of a computer screen for much of the day, with our…

Wading through social streams

Sorting through your social media streams can be as frustrating as pushing through a shopping mall crammed with lolling teenagers when you’ve only got 30 minutes to shop. As we spend more time on social networks, one of the inevitable consequences is that we’re connected to a greater numer of people online. And that means…

The 13 stages of #FF (a Friday the 13th special)

According to a story on Mashable in 2009 , Follow Friday on Twitter was initiated by a tweeter called @micah (If you’re not on Twitter,  a quick explanation. On Fridays, tweeters may choose to take part in the tradition of ‘recommending’ a few of their favourite tweet pals, by circulating their names along with an…

The First Rule of Twitter Club

The first rule of Twitter Club:  Always, ALWAYS, talk about Twitter Club. The second rule of Twitter Club:  Don’t use Twitter.com for your Twitter Clubbing The third rule of Twitter Club:  Have a profile picture. You egghead. The fourth rule of Twitter Club:  Have a bio. Tell us who you are. And where you are….

Take a Pollyanna view

I talk to a lot of organisations about social media. So I tend to hear the same questions again and again. You can probably guess what sort of questions they are. I’ll write a FAQ list one day. But in the meantime, I want to share one of the most intriguing questions: “What happens if…

Look at me when I’m talkin’ to you!

Mobile phone etiquette used to be all about whether to take a phone call during a meeting or restaurant meal. It was good fodder for late night comics and ammunition for disgruntled spouses at the dinner table. We debated when you should ignore a call, whether to turn your phone off or onto silent mode,…