Writing pests

One of my favourite stories of last week was the story of disability advocate Sam Connor’s revamp of a website that was sorely in need of help. According to SBS online, when Connor “first saw the official website for The Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability, she noticed a…

The defensive PR practitioner

I was part of a PR panel on ABC radio recently.  (I had to take care to squeeze the headphones on over my hair, held up in a bun). In our discussion of public relations, the focus was on those media managers who ‘block’ or deflect queries from journalists rather than responding swiftly and helpfully….

A snapshot of public relations

What is public relations? Most businesses are familiar with the concept of advertising and marketing – but public relations can be misunderstood. As a business, you know you need to let your customers (or stakeholders) know what you have to offer. So you might advertise to let customers know about your products, your prices, and…

Missing the signs

When you’re in the hospitality business, you want to take every opportunity to promote yourself. Right? Why then, this strange trend for new hospitality businesses to erect signs on their construction sites which don’t tell us anything at all? Lately, I’ve seen too many upcoming establishments share ‘watch this space’ and ‘follow us on social…

Got style?

When I studied journalism at the University of South Australia in the late 80s/early 90s, one of the compulsory text was The Elements of Style  by Strunk and White. It was my introduction to style guides and an early lesson in the value of having a touchstone when it comes to … how you write…